Microsoft is experiencing a global outage affecting Microsoft 365 services and apps including Outlook and Teams.

Status

Ongoing Service Disruption

Friday, 13 November 2026

Please be aware that Microsoft is currently experiencing a widespread service outage affecting Microsoft 365 users globally.

The disruption may affect access to several Microsoft services, including:

  • Outlook & Exchange Online: Difficulty accessing mailboxes, sending or receiving emails, and delays in email delivery.
  • Microsoft Teams: Potential issues with calendars, meeting scheduling and other integrated features.
  • SharePoint & OneDrive: Some features and integrations may be affected, although direct access to stored files may remain available.
  • Other Microsoft 365 Services: Intermittent issues with Microsoft 365 applications, Copilot and administration tools.

IMPORTANT SECURITY MESSAGE

Friday 13 November 2026 11:48

We have reports from peers in the industry that malicious actors are using the current Microsoft event as a cover for their activities.

If you receive any communication regarding the outage, please consider it potentially malicious and do not act on any instructions.

If this does happen we advise you to call us on our main number 01179444949 option 1 and DO NOT use any number provided in any other manner.

Next update by: Friday, November 13, 2026, at 12:00 PM UTC

Ongoing Microsoft Service Disruption Update

Latest Update From Microsoft

Friday 13th 15:00
Current Status update from Microsoft at 15:00
We’re observing sustained improvements in service availability as recovery progresses across affected Microsoft 365 services. While service functionality continues to improve, some users may still experience intermittent connectivity issues or delayed email delivery.
Our efforts are increasingly focused on resolving the remaining issues and restoring consistent service for all affected users. We’re validating recovery across different connection methods and monitoring service stability to confirm that improvements are sustained.
Next update 16:00

Ongoing Microsoft Service Disruption Update

Latest Update From Microsoft

Friday 13th 15:56

Current status: We remain focused on addressing residual impact and ensuring reliable service restoration. We continue to assess recovery across various connection methods and are closely monitoring service health to verify sustained stability.

Latest Update from Microsoft

13th November 2026 – 18:21

Microsoft report:

We are deeply sorry for the disruption this incident has caused you and your business. We know the trust you place in our services and take that responsibility extremely seriously.

We are seeing broad recovery and stability across our services. This was a technical issue not related to cyber or AI / agents.
The incident was introduced by an issue during an earlier network capacity upgrade that surfaced following a recent network change. We have addressed the underlying issue and continue to restore service to remaining customers and regions.
Given the scale of demand, we restored services gradually, validating stability at each stage. While this took longer, it helped ensure a stable restoration. We will provide a full post-incident report once our review is complete.

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